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When I try and open a word file thru e-mail ...

When I try and open a word file thru e-mail(outlook) it defaults to adobe


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467 thumbs up

If the file suffix is pdf it will not open in Word  but will open in Adobe Reader.


Posted 5 months ago ( permalink )
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The suffix is not a pdf,  it is doc and also has the word icon.


Posted 5 months ago ( permalink )
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467 thumbs up

That is very strange; is this the only Word file that opens in Adobe? If it is displayed on the Adobe screen can you copy and paste it to a word document screen?


Posted 5 months ago ( permalink )
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67 thumbs up

Are you sure it's not a ".pdf" file?  Let me know we can go from there.  Okay?

Good luck

Cheryl


Posted 5 months ago ( permalink )
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PuppyLover1055 was invited by Yedda to answer this question.

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It is definitely a .doc file.


Posted 5 months ago ( permalink )
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67 thumbs up

Okay, I'm on Microsoft's web site and they are asking me if you are using Word 2003 or Word 2007.  Let me know and I'll see what I can do.

Cheryl


Posted 5 months ago ( permalink )
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PuppyLover1055 was invited by Yedda to answer this question.