Most CIOs are cautious in implementing new technologies.
Clearly when you need to assure quality of service to the enterprise users you want to make sure the application is robust and scalable.
CIOs are also concerned from decentralization of content and of losing control over standardization of business processes across the enterprise.
I believe other concerns that need to be addressed by Office 2.0 companies to encourage high adoption are:
- Security and privacy
- Openness and ease of integration
- Easy to export data - when your data is hosted outside your company walls you want to make sure you can always get it back when you want to.
There is no doubt in my mind that office 2.0 creates a tremendous value of unleashing intellectual property and knowledge exchange within the company, helping connect people within the company and increases sharing and collaboration and. facilitating the conversion of tacit knowledge to accessible and searchable content.