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Tried to upgrade my aol 9.0 to 9.1 suddenly my ...

Tried to upgrade my aol 9.0 to 9.1 suddenly my snmaster.idx database file is missing. Where do I find it in order to restore it?


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A foolish heart will call on you to toss your dreams away, then turn around and blame you for the way you went astray. - Grateful Dead, Foolish Heart

You might have to uninstall aol and then reinstall it completely.  I know it sounds like a pain, but it would most likely fix your problem.  It's hard to restore files like this.  I wouldn't even know where to tell you to start.  Good luck.

 
60 helpful answers

Computers are the wave of the future.

Another Yedda user asked a similar question and got some great responses. You can read them here.

You can also check out the help page AOL set up for this problem here.

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Need help removing virusus.

Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\SNMaster.idx Object is locked... \SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible

Virus help needed please!

Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\idb\SNMaster.idx Object is locked \SOFTWARE Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C Files\AOL 9.1\waol.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\WIDCOMM\Bluetooth Software

infected

Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\SNMaster.idx Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config Friday, September 29, 2006 9:07:28 PM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky...
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