Answer 9 out of 8
 
113 helpful answers
A:

@bullsncanes: can you confirm you are using AOL webmail at http://webmail.aol.com. If so,  if the problem continues to exist, try "shift-click" on "Help" (upper right corner) and then "Reset" your mailbox state (don't worry, nothing will happen to your data). Then try again. You can also try http://basic.webmail.aol.com to see if it's the same problem there.

 
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