Guess what, same happended to me talksmart in Hounslow are a rip off, they refused to give me my cashback even after i gave them all the correct paperwork, their excuse is that they cant find the paperwork and the guy has now left who delt with me, even the directors dont give a damn, these guys do not deliver what the promise, steer clear of them if you dont want to get ripped off. its a shame that such businesses can still operate.