What is the IM on the email for? I have tried it and it doesn't work.
I think it's meant to allow you to IM without downloading anything. This way you can IMK no matter where you are, without having to install anything.
If you ask me, it's just another way of the big companies (like google) to make sure you're completely hooked wherever you are. The more they control your habits, the more they know about you.
It works, but I prefer not to use it.
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