In May a friend and I stayed in Montecatini For a week. The city was beautiful and we had a great time. A bus from the Italian Coach Lines picked us up and drove to the Florence airport. When we got there my luggage was missing. They said it must have been put on the wrong bus. I am still waiting for the suitcase to be returned to me. The travel agent hasn't been able to retreive the suitcase. Can you help? The address I got was Viadi Canapale 28 I would appreciate anything you could do. Thank you Mary