With AOL 9.1, when I am writing/composing an email and I click the "To" button to choose who to send it to, all the first and seperately the last names and sometimes separately the email addresses that each start with A are listed under A, then B, C... This means that Sally Alpha mssallyalpha@aol.com is listed 3 times, under S, A and M. This means that I have 3 times as many names to look through. And if I'm sending to a number of people, I have to remember if I've already chosen each one previously under another letter {and unbeknownst to me, did I missed their name under a previous letter}. Argh, this makes me so crazy. Hope you can help me out here! lol :}