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Stiletto3

What is Wrong With Testspin?

What is wrong with Testspin? I stopped receiving surveys, so I contacted them. The email they sent me said to be sure my inbox wasn't full (it never is) and to whitelist all of their domain names (which I did). Just for the heck of it, I opened another email account with a different program, changed my testspin info, and still no surveys. I noticed a lot of other posts online with members having the same problem. Any thoughts as to what is going on? Thanks. :)

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# Posted 5 months ago
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Woodbridge

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Hi,

This sounds strange but if you say you noticed other people having the same problem there must be something to it. I would try contacting them again and see what they say.

Posted 5 months ago ( permalink )

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Stiletto3

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I am now going to answer my own question (haha). The way I resolved the problem is I went to my profile and entered a new email address. However, I made sure I sent an email detailing this. TestSpin wrote back stating they had not activated my account with the new email address, so no wonder I wasn't getting survey emails (duh). It would be a lot more efficient to have a new email on your profile activated right away, but apparently you need to email Testspin for activation. If you find you're not receiving their emails anymore, you might give this a try. By the way, I had a brand new TestSpin survey email in my inbox this evening...problem solved.