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Trouble finding SSID and WEP

i am trying to connect a fax machine to my internet, but i have to have my SSID (network name) and the Wi-Fi protected Access (WPA) or (WEP) pass phrase but i don't know where to find them? i have called my internet provider and they said they "did not support fax services" and i would "have to call the fax machine manufacturer" does anyone have any clue what i could do?


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