Points partner has greatly limited our use of points, why???

I am a member of Temptation resort in Cancun and bought into their accellerated points program. Consequently I hold about 8 million points. When I heard about this change from RCI I hit the roof as I was using those points for booking airlines, and getting good deals on them. Now being limited to 60,000 points per year on the partners program those millions of points are worthless, I dont get enough holidays to use them on more timeshare vacations.

I phoned RCI and was told that the points partners program was not governed by them and any changes to the program were done by point partners and RCI couldn't do anything about it. I then phoned my resort in Mexico, who I don't blame for the changes but in effect will be hit by some very irrate customers, indeed I bought into their program purely because of the points partners deals. Without those airfare deals I've effectively wasted $35,000 of hard earned cash.

Temptations told me they are aware of the changes and are hoping they will be temporary, due to the current difficulties in the travel industry but they have no control over them. They are aware that the vast majority of their members use their accellerated points to book flights and that it will be a blow to those people. They said they were looking at alternatives for their members and will keep us informed of any changes.

The bottom line for me is that I want my money back, now that I have to pay for flights again I can get the same holidays, at the same resorts, as cheap through booking online at Expedia and other cheap travel groups.

I just found out the same thing and I am ver upset.  I also spent 35K for 8MM points.  Did you find any way to get your money back?

Hi Mr Smith

I just got back from Temptations last week, we went down to play hell with them and they have come up with a much better package. We sat down with them and signed onto the new package. It did cost and extra bit of money but you get that back in 5 years, and could even earn a little extra.

1st - change is they have removed the yearly fee (mine was $468 which you got back on the All inclusive if you spent time there through the year)

2nd - They gave me 6 free All incusives (lifetime), each all inclusive is for 2 people, effectively giving us 12 individual. These can be used during any season at any of their resorts (except Desires). So you can go in Feb/March when the weekly all inclusives cost around $850, don't waste them in the low season.

3rd - I had 6 free weeks, per year, with my previous package, they've doubled that to 12, they have also given me a list of brokers who they say will try to sell those weeks that I dont want, at up to $500 per week. Previously you could only do this with the resort. I'm a little suspicious that this will be as easy as that. And if the broker does sell some of the weeks off and a person with that week goes to the resort and buys a timeshare package then you will get an extra all inclusive package (for 2 people) tacked on to your existing amount. (This also seems to good to be true)

4th - They also gave me over 150,000 point yearly that will be automatically put into my RCI account. You can use the 60,000 towards flights or car rentals, and the rest for other resorts.

Bottom line is you need to go down there and sit down with them, they really understand everyone is upset but I believe have come up with a package that is pretty fair. From Janurary they will also run a weekly evening cruise for members only, with there luxury boat, and have just installed a members only part of the beach with waiter service. We were treated like royality last week and had a great time.

Good luck

Malcolm Cooke