My mother ( a senior citizen) recently made a payment on her credit card a day late. She was ill and not feeling well and forgot. The credit card company raised her apr rate from 4.65% to 30.00% and increased her minimum payment to $600/month which she cannot afford due to her fixed income. She had never been late on her account. The hardship dept. refused to help her and she is very upset and closed her acct. I cannot believe they can do this to people!!!! Any recourse on this matter????