Well, I since found a "workaround" solution. The problem was, if I put a checkmark by an email while Im looking at the entire new list in my inbox, I can then under the "Action" tab, move it. I would then go all the way to the bottom, where "New Folder" is a choice. Well, in the last few days, this no longer worked. So, the woraround is--on the left pane, right by the word "Folder", if you put your cursor on that, it will let you create a new folder there. I never had to do that before, but it does work. What was very upsetting, is that AOL was of NO HELP whatsoever, and if I didnt find the workaround, or help on here, I wold have been forced to switch my email to another service. I tried to call them, even by direct dial in Virginia, and they woudnt help me because I dont pay. My feeling is so what? They should at least have email help, since they do make money by their advertisers. Most interaction I find that I have ever had with AOL whether I paid or not has been negative. Too bad.
