Andrew, thank you for your time. Yes, I will contact you Tuesday, (tomorrow), or David may since he has the full saga, To answer you, yes, we asked for a modification. We were told if anyone called to inform then this was being handled by the "hardship dept.". Well, we received a call this past Thurs. informing us -via the collection depat. they had an email from the "hardship dept."/mod. dept. that we DID NOT QUALIFY!!!!!!!!!!!!!!!!!! They have wasted valuable time and have placed my husband and myself under undue duress!!!!!!!!! David is back in chemo again starting this last Friday.
Our mortgage was up to date. We are mortgage bankers.
We've had our own mortgage contract business for the last twelve years!!!!!!!!!!!!!!! Honest, good people always attempting to help others.
This is an OUTRAGE! It's UNETHEICAL AND JUST DOWN RIGHT SORRY!!!!!!!!!!
Andew, if you can't help, I will go to Congress with this, the FDIC, whom I have spoken to already in DC, the FBI at one of their fraud center's..........and, somethig will be done. In times like these this is not good representation iof what our country was founded on.
I could see if we just DIDN'T want to do anything!!!!!!!!! We have take the route that is customary, followed through, keep record's, and all to no avail. To keep someone as ill as my husband this upset about our home............when he is facing uncertainy is a shame, disgrace to the entire mortgage industry and I am ashamed to have been in this field for 25 years.
Thank you for answering. I have prayed all day and now tonight, here is a response from you. :)
Rachel Tarbox