Laptop problem

I purchased a used dell inspirion 4100 laptop and everytime I power it on I get a Windows Explorer has encountered a problem and needs to close. Also all my icons are gone and my start button. What do I do ??? HELP


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eniv4
137 answers
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Hello, A few questions, so I'll know where to aim. Did it work before and did you install anything before the problem had started? Do you get the same error on safe mode? (Repeatedly click F8 on startup and choose safe mode).
Posted 9 months ago ( permalink )
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computerwhiz
198 answers
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Computers are the wave of the future.

I'd suggest contacting Dell help services. They can be contacted toll-free at 800-999-3355.
Posted 9 months ago ( permalink )
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