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Help to get them to stop charging finance charges.

Hi Lita,

I need help with a credit card that has a high balance.  I am working with the collection agency and pay 500.00 a month, however that barely covers the finance charges that they keep charging.  What can I do or say to them to get them to stop the finance charges so that my money goes to pay the principle.  At this point I would never get this paid off.   Thank you.


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Remember...it's your money!

You need to find out if the credit card company has sold your debt to the collection agency that you have been working with or if the collection agency is working on behalf of the credit card company. Don't depend on the collection agency to tell you the truth about this. If they bought the debt for pennies on the dollar, they don't want you to know that. Call the credit card company directly and ask them if they have a hardship program that you can sign up for. If they do, that's great. They should offer you a significantly lower interest rate and a reasonable monthly payment and you will be paying them directly.  If they tell you that they have charged-off the account and turned it over to collections and that you will need to contact the collection agency, chances are that they have sold it and they have nothing to do with the account anymore. If that's the case, send a certified letter to the collection agency telling them how much you are willing to pay to settle the account and that if they don't accept it, you will not be able to pay the bill. They might make a counter-offer and then you can go back and forth with them until you reach an agreement. Don't let them bully you or charge you more interest or fees. Offer them a flat amount to be paid over whatever period of time is comfortable for you. Be firm and let them know that you have already contacted the credit card company and found out that the account was sold. Some collection agencies pay 3 or 4 cents on the dollar to take over these accounts, so if you settle with them for 25 or 30 percent, they are still making money. Some collection agencies, but not all, are predators. They will threaten you with law suits, judgments, and some will even tell you that you will be arrested. Any threats by them are against the law and should be reported to the authorities.

I hope this helps you...Janna      email: itsmymoney@charter.net

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Janna,

Thank you for that information.  I didn't know it worked that way, so this is very helpful.  Do they usually settle?  If they keep saying no, then what is my alternative?  Nancy

Posted 2008-08-23T22:42:50Z
 
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Remember...it's your money!

If it is a reputable company, they will settle with you. Just be sure you are very firm about the amount you are willing to pay as full settlement. And don't let them tack on a lot of fees or other charges to run up the balance. If they won't negotiate with you, tell them in no uncertain terms that you will make no further payments on the account until a settlement agreement is reached. Your credit will take a hit, but no more than it already has by being turned over to collections. There is something called a "drop dead letter" that you can send to them so that they cannot legally contact you further about the bill. Their only recourse at that point would be to file for a judgment against you, so that if you ever sell any property, the bill would be paid out of the proceeds. The judgment process is long, months, sometimes years, and expensive for them. Most states require that both parties go to arbitration before a judgment hearing can be scheduled, which the collection agency would have to pay for, since they filed for it. It is very rare that a collection agency would be willing to go to that much time and expense to collect a debt that they bought for pennies on the dollar. Should you receive a summons for judgment, you should talk to an attorney, since the laws for arbitration and judgment may be different in your state.

Be sure you get everything in writing and anything you send to them should be sent certified mail and should be signed for. Keep a copy of everything for yourself! Also, VERY IMPORTANT, never give them your checking account, savings account, or other credit card numbers. After an agreement is reached, you will sign a contract for the amount and terms of the settlement and send it, along with a certified check or postal money order, to them by certified mail. If you are going to be dividing the settlement amount into payments, be sure that it is spelled out correctly in the contract. Before the contract is drawn up, tell them that you want to have included in the contract, their agreement to send you a letter stating that the account has been settled in full and has a zero balance and that the account will be reported to the credit bureaus as paid in full with a zero balance. With this information in writing, if you apply for credit during the time that it is still being reported to the credit bureaus, you can show the letter to the potential creditor as proof that the account is paid in full by settlement.

Best wishes...Janna

 
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I did receive a reply from the Yedda site and it was extremely helpful.  Thank you so much, I will definetly use this site again.

Posted 2008-08-29T04:07:56Z
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Thank you for posting this question! The answer has helped me as well.

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