A:Quoted from the Ecco site:
Q. Can my ECCO shoes be refurbished?
Yes, we have contracted with a company by the name of NuShoe. NuShoe is the only authorized renewal company. Nushoe can resole and refurbish your ECCO shoes for a nominal cost. You can contact them via their website at www.nushoe.com or by phone at 1-877-687-4631