I was hit by a power surge that caused a huge amount of home/personal property damage ( licensed master electrician said i took a hit in excess of 250,000 joules). I had 5 areas of flash fire with evidence to prove it. My insurance company (USAA) which I had for years, and had paid for replacement cost value, to this day has not repaid me. I was told (by USAA) to evacuate the home (I have not been repaid the cost of being out of the home) nor have they replaced my audio equipment, my refrigerator, nor my clothes dryer. I was forced by them to prepay for everything including my home being rewired. They refused to allow the electricians to check and replace everything. The fiasco with the furnace led to me and 2 others getting carbon monoxide poisoning (verified on an emergency visit by the Gas company). What can I do about this apparent fraudulent behavior? I am out of pocket thousands of dollars because of them.