There are several organizations they might try without feeling ashamed. The Dept of Social Services, (Aid for families with Dependent Children), Red Cross, The United Way, for each of these services they must make a physical appearance and bring physical proof, of Dr lic, birth certs, Soc Sec cards, Green cards, Visas, All Determinations by EDD of Unemployment benefits, Disability payments, last check stubs, all utility bills, medical bills you currently pay, checking and saving ac'ts, proof any other type of income such as money given/ made by other family member or friends. Failure to provide this documentation will mean the difference in whether the family is assisted or not.