I'm in the process of purchasing a house. I originally started the loan process with a bank, nothing signed, but even the appraisal was ordered and a FHA loan was approved to me. Then I decided to go with another bank. Not knowing that I was going to get approved for basically the same loan, FHA (best option for my needs) the new bank approved me for an FHA loan. Now the old bank refuses to transfer the FHA case # to my new bank. They won't answer calls, emails. This is delaying my purchase and I even have to pay penalties if I don't meet the closing deadline. It's legal for a bank to refuse to transfer the case # to another bank?. It's seem like if they are doing this on purpose just because I won't do business with them. Can I take any legal action?