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Email attachments must be saved to open them

i cannot open an attachment without saving it to my computer.  others that have aol they can open the attachment without saving it by clicking on the attachment.  What do i need to change in order to not have to save an attachment to open it


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185 helpful answers

Log onto your email account. Click on the email that contains the attachment in order to open that particular email.


  • Step 2
    Search for the attachment links. For most email accounts, these links will be found at the bottom of the email. Above those links will be the name of the file (e.g., attachment.doc).

  • Step 3
    Select the "View as HTML" attachment link and the attachment will open in a new Web browser. The attachment will not be saved on your computer if you wish to view the file this way.

  • Step 4
    Click on the "Download" attachment link. A box will appear. Select "Open With" in order to open the email attachment using a secondary program (such as Microsoft Word) or choose "Save File" in order to save the attachment to your computer. After you've made your selection, click "OK." If you chose to save the attachment, move on to the next step. Otherwise, the email attachment will automatically open.

  • Step 5
    Double-click the name of the email attachment in the "Downloads" box that appeared after you chose to save the email attachment to your computer. Doing so will open the email attachment.
 

I would like to know the answer to this question too...

Posted 2009-09-11T06:43:45Z
Cobra1 was invited by Yedda to answer this question.

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