PROBLEM#1 My 76 yr old mother has a computer. She doesn't go on the internet but does a lot of typing. Some how and for some reason her start menu (left upper corner) and system tray is (right upper corner) at the top of the monitor instead at the bottom, plus she has several rows underneath the start menu and system try. How do i fix this for her? PROBLEM#2 Also, when she opens a new window and needs to make changes, she can't access any of the options at the bottom of this window. It is as if the window is too long for the monitor.