If you are a free user and in need of support, you have a number of options available to you.
First, you can access our online help site at help.aol.com to find.
Second, you can check out the Mail blog at www.mailblog.aol.com. The blog contains access to a number of FAQs and past articles.
Third, you might drop a question via email to Websuiteblog@aol.com. While a response can't be guaranteed, your question will be read.
Finally, users that have a paid membership with AOL can call toll-free 1-800-466-5463.